1. Introduction
EPR Compliance App ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you install and use our application on Shopify or Amazon. We fully comply with the General Data Protection Regulation (GDPR).
2. Information We Collect (and What We Don't)
To provide our Extended Producer Responsibility (EPR) aggregation service, we access the following via platform APIs:
Shop Data
Store domain, localized settings, and merchant contact email.
Order Metadata
Product weights, material composition tags (e.g., plastic, aluminum), and the shipping destination country.
Strict NO-PII Policy
We do not collect, process, or store consumer Personally Identifiable Information (PII). We do not save your customers' names, emails, phone numbers, or physical street addresses.
3. How We Use Your Data
We use order metadata strictly to calculate aggregate packaging weights and generate compliance CSV ledgers for your business.
4. GDPR & Data Retention
Under GDPR, you and your customers have the right to access, modify, or delete your data.
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Mandatory Webhooks: We fully implement Shopify's mandatory GDPR webhooks (
customers/data_request,customers/redact, andshop/redact). - Data Purge: We only retain your packaging ledger data while you have an active subscription. If you uninstall the app, we permanently delete your merchant data, ledgers, and configurations from our servers.
5. Contact Us
For data privacy inquiries or deletion requests, please contact us at: support@eprecom.com